|this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended.
|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|Excellent prompt service, thanks
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|A speedy delivery and very good service. MyTub kept me updated at all times.
|order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
|great srvice once again promt delivery
|Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often
...A R Kerry
|Prompt, efficient and cost efficient service and products
...G D Hudson
|The items arrived quickly and are all of excellent quality and the website is very easy to use.