|Easy to use website and fantastic customer service. 10 out of 10
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Good price and fast delivery
What more could I want.
|The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
|Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
|Goods arrived promptly, for which thank you. kind regards, Anne Wolf.
|Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
|Good speedy delivery thankyou
|Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
|The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.