Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
|
Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
|
excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
|
Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
|
Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
|
well pleased bath delivered as stated - nice people to phone & are actually very helpful maybe they can give some pointers to british gas or bt on a part time basis.the only downside was the delivery driver who looked thoroughly hacked off but there again he was a londoner. ...roy toombs
|
Excellent service, went above and beyond the call of duty. Very happy and will definitely use again! ...Alex Huett - TGS Total Groundwork Solutions
|
Competitive and efficient. Will certainly consider using you again and would recommend you. ...Mr John Ashmore
|
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
|
Best price on the net for the items I wanted and super fast delivery.
Whats not to like ...Pam Copplestone
|