Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.. ...Steve Wiskin Plumbing
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As described, good price, quick delivery, thank you
...BH
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf. ...Gillian Wolf
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Excellent service - communications very good ...Richard Pinker - Mr
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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No complaints very good efficient service. ...stephen leate
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