|Good service. Product seems fine. Website ok,
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of Â£12 delivery charge. Post office do Special delivery next day service starting from Â£5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
|THIS IS THE FIRST TIME I HAVE USED MYTUB BUT IT CERTAINLY WILL NOT BE THE LAST. THE SERVICE WAS PROMPT AND THE VALUE WAS AMAZING, EVEN MY PLUMBER COULD NOT OBTAIN THE GOODS AT THE PRICE I PAID.
THANKS AND I AM GLAD I HAVE FOUND YOU.
|Good company,will use again. Highly Recommend.
...David M Russell
|1st class - will use again
...paul thomas - globe plumbing