Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you. ...Graham Owen
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Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite. ...Louisa McRobert
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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excellent all round, nice price and delivered promptly.
...Ian Tomkinson
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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