While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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many thanks my order arrived as stated a very good and reliable service
...Dennis Head
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Good communication and dispatched as advised
...David Roberts
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Everything went well, even though the part had to be left without a signature.
...Graham Ellis
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Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.
...Peter J Sclater
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My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends.
...william young
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.
...Michelle Phillips
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Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
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£
£599.34 
