I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant ...Robert East
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Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature. ...colin moore
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We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
...Catalent Australia
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Got more than i expected, I got 2 wheels, 2 bearing sets and a pivot pin, delivery was quick, and kept me informed of when and where I would get the product. these cutters also fit the larger cutters by gerberit. ...Craig Adams - Kaygee Engineering
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ...Richard Pape
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