|Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
|Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|I have found the parts satisfactory and I would use mytub again if the price is right!
|Good customer support. Item delivered as per your instructions. Thank you.
|good comunication and reqular updates. reasonably quick delivery.
...Arthur McKay limited
|Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
Ordered received on day promised. Item as ordered and now in situ.
|thank you for your service the items came on time thank you
|Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10
...Weston Sailing Club