|Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
|Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you.
|You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
|While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
|Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
|Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future.
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.
| Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.
...Mrs Eileen Smith
|The Item was received yesterday 300812 intact and as described. I can ask for nothing more.