Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod ...Ian Garrod
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Your service is excellent. I have not yet had the heat pole installed, but it looks good. ...John Hey
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
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Found my increasingly rare part. Thanks. ...Tim Smith
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ...Wendy Brown - Mrs
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Good price and service. Delivered within the timescale promised. ...Peter Devine
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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