|I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
|Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
|Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!
|Hi, Many thanks,, excellent service.
...Payne and Watkins Ltd
|All delivered without hitch
...Mrs Susan Marshall
|Excellent service, order delivered on promised date.
...Mr. Brian Helyar
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Fast delivery, good price and communication. Will recommend. Thanks
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Delivered as advised