Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
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Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
...John Cahill
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
...andrew Long
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub
...dennis curley
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Good product at the best price I could find.
Excellent communication.
Fast delivery
...Colin Baker
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.
...Kenneth Wells
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Very pleased with the price. It was delivered on time.
...John Harris
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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£
£599.34 
