Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Excellent service from ordering to delivery. Well done
...Terence Gill
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very fast service, thanks alot
...Steve Misiak
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements.
...Arthur Avery
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson
...Andrew Jamieson
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
...Chris Eversfield
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good communication on time delivery
...Malcolm Browne
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£
£599.34 
