Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Collected last item today. Very helpful in enabling early collection of sink before last weekend.
...Colin McGilp
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou
...Paul Sercombe
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Prompt service and quick delivery - thank you!
...Mrs C L Ellis
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All good recived promptly thank you I will use again
...Richard McELroy
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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again.
...Brian Cox
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
...Louisa McRobert
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One part out of stock so a short delay, but great comms and great prices. Thank you !
...Crosshill Services
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
...Dave Daniels
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I found this company great to deal with, and I will certainly buy from them again
...Donald Mackay
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£
£599.34 
