Thank you we received our order, with good customer service.
Thank you ...karen hounsell - kennet court
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered. ...Ms S E Ellis
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account. ...Catherine Clark
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ...Mike Aiken
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
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BEST PRICE OUT THERE : ...clint manning
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Excellent communication, and thats all you really need. ...Frances Sylvester
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou, ...Peter Mellor
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