|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Very good communication on progress and correct product arrived on the day promised. Thanks
|Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
|Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
|Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers
...John Barnes - J Barnes P
|Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
|Efficient ordering and delivery thanks
|collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton
|Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help