Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it ...John kingston - J Kingston electrical engineers
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
...John Bain
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards ...Alan Muggeridge
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...John Hinks
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Excellent service. Fair price and p&p ...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
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Goods as described and delivered as promised. Excellent service. ...William Paul Down
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