The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Well handled purchase and delivered when they said , would buy from them again.
...Stephen Emley
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Thank you
Please do not send anymore emails
...John McMullen
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP
...Rod Peto
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recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again.
...Boddingtons Plastics Ltd
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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£
£599.34 
