I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
...Andrew Heyes
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner
...Debbie Warner
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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great service,quick delivery,recommend to anyone
...andrew lewis
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excellent service, all you want from an online service. thank you
...tim
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks.
...Wendy Fagan
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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Excellent service throughout.
...David Fursland
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£
£599.34 
