The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose. ...Mr B Glassby
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The tap arrived as you promised. My only comment your service is the lack of it at weekends! ...John Dunsbee
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all very good thank you ...Martyn Jenkins
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Efficient, knowledgeable and keenly priced - what more could you ask for! ...John Cruickshank
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
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Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Excellent service and good communication. ...Dr Andrew Dodd
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