|We were happy with our online purchasing experience and the items arrived in good time - thank you
|Thanks for that - excellent service from your lot - Ill be back !
|Great service and value
|I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|You supplied where others failed. Thank you.
|Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
|Thank you for your help. I will be recommending you to my friends, family and colleagues.
|good value for money service
|Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.