|Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A
|Replacement kit is fine. Damaged kit returned to courier. Thanks.
|thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
|Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you.
|Good prompt service.
...Simon Caulfield - LC Signs
|Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
|Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!
...Mrs. Jennifer Naylor
|The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
|Very good customer service & communication thank you.Would not hesitate to use again.
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!