|Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub
|A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
|item arrived,when unpacked found minor defects ,still waiting for replacement.
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Sorry for any inconvenience, a replacement should be with you Monday morning.
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
|Good straightforward efficient service
|Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you.
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.
|Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.