I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
|
Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
|
Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
|
Great service, item was a good price and delivered quickly.
Also very good communication. ...Pcb technical solutions
|
Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...Guy Greenwell
|
Good communication and great value. Many thanks ...Jeremy Sanders
|
Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
|
Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
|
Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
...Jennifer Killick
|