|Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
|Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
|Best prices and superquick delivery with regular e-mail status updates.
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
|Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
|Excellent friendly service, good communications, quality products .... and the best prices around!
|very good service collected items next day from local plumbase cannot fault overall service