I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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I was very pleased with your service and would use you again.
...Peter Butler
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Good straightforward efficient service ...Arwel Jones
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...Marion Hazzard
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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Excellent service in every respect. would buy from you again. ...Howard Briggs
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Excellent and speedy service. ...Delia Gaze
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Hi, Good, fast and efficient service. D. H. ...hewitt maintainance
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