good communications, very helpfull
would use again.
...duncan black
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Mytub were very helpful and service was excellent.
...Helen
|
My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected
...Adrian Bates
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Again a brilliant service delivered on time kept informed throughout
...Peter Russell
|
Hi
Sink arrived this morning as you promised.
Thank you.
Yours faithfully
Simon Moncaster
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
Clevedon
Bristol
...Simon Moncaster
|
Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012.
...Pamela Cunningham
|
Very good service. I shall use mytub again.
...Michael Williams
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
...Karen Chubb
|
£
£135.68 
