|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
|Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
|Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
|Excellent service - very quick delivery, & parts just right. Thanks very much!
|My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
|Order arrived on time as promised. Very helpful staff. Excellent service.
|Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks
|very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.