I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
|
I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
|
Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service ...Byrdan Ltd Ta Mc Donalds Restaurant
|
Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
|
I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent! ...Timothy St.JohnHayes
|
Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
|
Fantastic service and fast delivery A ...Gillian Jackson - Lidalia Caravan Park
|
Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
|
Goods supplied as ordered, communications excellent, delivery timely. ...Robert Bell
|
The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend. ...Mike Walton
|