|Very good service. Order was delivered on time and the price was competitive.
...David John Burdon
|Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
|An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
|Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|The brushes arrived next morning. Exceptionally quick service. Well done.
...G A SMITH
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for.
|very good customer service !
...Marta - J and Z Construction Ltd
|I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot