|Again a brilliant service delivered on time kept informed throughout
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Best products, Excellent service. Thank you
|Very good service & tracking will use again as long as the price is good
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
|Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
Would consider purchasing again.