The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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excellent service
...KMS Facilities Group Ltd
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!
...RICHARD SEABY
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance.
...Barry McGurgan
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Excellent service. Thank you. Very speedy delivery.
...Val Hutchinson
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
...Douglas McPhee
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£
£122.77 
