|One part out of stock so a short delay, but great comms and great prices. Thank you !
|Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
|Very helpful customer service when I messed up on the transaction.
|Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis
|Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
|So far excellent - going to collect coals from Plumbs just hoping can find the place!
...Mrs A Cam
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
|Excellent service and communication regarding order.Prices better than any other quoted