we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
|
excellent price quick delivery time ...JAMES MORLEY
|
Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
|
Super fast delivery. impressed with service second to none ...kenneth wood
|
An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
|
Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now. ...Linda Morgan
|
Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
|
Very good service, kept updated re: order, goods fit perfectly! Thank you. ...Caroline Steel
|
Items fitted my fire perfectly. Would c.ertainly use myTub again if needed ...Alexander Beveridge Cunningham
|