Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems
...Kenneth Manners - None
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good communication and goods as expected
...St Monica Trust
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
------------- ------------------------
Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd
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We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company.
...Mr John Wright
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Excellent communication so i could keep my customer upto date
...dan morgan
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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£
£122.77 
