|Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
|Thanks for a great service, yet again!
|Good price & quality, but delivery quite slow.
|Excellent service.delivery arrived on the day it was supposed to.
|Once again Fantastic service on a hard to find item.
Thank you very much!
|Fantastic service. Thanks so much.
...Ms Sophia Ioannou
|As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
|excellent allround service, will use you again and recomend to friends.
|Good Service, I was able to identify the correct part and they arrived promptly
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.