|Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
...MR RAYMOND SEED
Ordered received on day promised. Item as ordered and now in situ.
|Very swift delivery.would use again for sure.
...mrs h hudson
|Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.
|An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.