|Good customer support. Item delivered as per your instructions. Thank you.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
|Prompt and efficient service, just what you want. Will be happy to recommend to others.
|All round 5 Star service, would recomend to anyone.
...Anthony de Vine
|My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
|Nice easy trade thank you
...Gary Mills - Decorum
|Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.
|Excellent service as always.
...mrs c cannon
|Very good service and a great price on a difficult to source product