order completed as stated many thanks ...jim poulton
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience. ...Adrian Cruceru
|
An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
|
The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
Thanks again ...George Bajan
|
Easy to order on line. Excellent service. Goods arrived promptly and exactly as described. ...Doreen Binnie
|
Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
|
Great service as always.
Product as spec and on time. ...Greg Borgartz - Essex Wildlife Trust
|
Excellent service, all fitted so thanks once again.
Regards
Steve ...Steve Blackwell
|
Great service, kept me updated along the way. I recommend using this company! ...peter Jones
|