|Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
|after a minor disagreement, the service was very impressive
...geoff - GB SERVICES UK LTD
|GREAT TO DEAL WITH
|service excellent and prompt
...Bryan Rennie pp J Ewen
|Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.
|Very good communication. Delivery worked a treat. Excellent service.
|Fast service, would recommend.
...Mr K Pickering
|The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
|Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth.
...alan garforth carpets
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.