|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.
|The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!
|Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
|Good quick delivery
Email enquiries responded to quite quickly too!
|Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for.
|Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
|Good service, goods arrived on time.
...Richard G Naden