A good service
...John
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub.
...Robert Mclaughlin - LGC
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Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
...Ken McGregor
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.
...Mr LDJ Clark
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Superb service. Everything exactly as quoted
...Peter Rooney
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
...Paul Kohn
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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£
£122.77 
