|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|A very good service. Very satisfied
|Order received in time given. Good service. Thanks.
|Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith
|The item arrived the day after ordering. Fast service.
|Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
|Fantastic service! Very speedy delivery - just what you need when you have no hot water!
|As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
|Delivered on the day specified, the contact I received from you was second to none I was kept informed all the way through the order. The cheapest I have found anywhere for that toilet so I will be using you in the future. Thank you for an excellent service