|Excellent, fast and efficient service.
|Happy with product - took a long time to arrive, but ok in the end
|Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
|Good helpful staff and very quick delivery...
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
|Good delivery, prompt efficient service
|Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy
...MRS V A PARDY
|Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
|Item arrived quickly and works
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.