|I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!
|arrived on time
just what was wanted
...mr andrew r dartnell
|Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!
...Mr. Bali Jhalli
|I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,
|Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|Great service ordered before 1-00 and received as promised next day
|Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
|Good customer support. Item delivered as per your instructions. Thank you.