Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Brilliant service, thank you. Robin
...Robin Bass
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Great customer service and amazing delivery speed. Very impressed.
...Juan Jose Carlier - Inter-American development Bank
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Received order on time as promised. Excellent service
...R Tanner
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
...ROBERT MURZINSKI
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again
...South East Maintenance Solutions
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.
...M E Theeman
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
...robin drummond
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you.
...Jean Hatton
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
...Susan Lockwood
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£
£122.77 
