Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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Great service, very quick delivery... Good products ...michael duller VINCI FACILITIES
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you. ...Paul Donoghue - Kiddie of Southport Ltd
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Very good service, kept updated re: order, goods fit perfectly! Thank you. ...Caroline Steel
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Prompt delivery and goods as described. Many thanks! ...John M Hall
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