Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. ...E M Holland
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
...V wiffen
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was ...BRETT SEXTON
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks. ...A.C.A.S. Engineering
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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Just what I wanted. Good product. Good price. Thanks ...Michael Everard
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