|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Overall good service. Quit expensive delivery charge for a small item.
|Very good value and delivered in good time. I would definitely use My Tub again.
|Fast and prompt service.....many thnks
|Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
|Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems.
|wonderful service in all respects. Would definately use again and also recommend.
|Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
|Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers