No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
|
Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
...fabrizio chillocci
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Good service and goods as described.
...Chris Beckett
|
Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay
...Harsha Jayamanne
|
Speedy service - goods as described - Thanks
...Colin Carruth
|
Order received in time given. Good service. Thanks.
...Allendale Estates
|
I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
|
excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
|
Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
|
£
£122.77 
